:root{--navy:#123a72;--navy2:#082750;--teal:#1769d2;--mint:#eaf2ff;--cream:#f6f9fe;--ink:#10233d;--muted:#66758a;--line:#d8e3f2;--white:#fff;--danger:#d92832;--amber:#d92832;--shadow:0 18px 50px rgba(15,58,113,.11)}
.install-app{padding:8px 12px;border:1px solid rgba(18,58,114,.16);border-radius:18px;background:#f2f6fb;color:var(--navy);font-size:11px;font-weight:800;box-shadow:none;cursor:pointer;white-space:nowrap}.install-app:hover{background:var(--mint)}.install-app[hidden]{display:none}
.wifi-management{margin:18px 0;padding:20px;border:1px solid #b9d7fb;border-radius:12px;background:#f1f7ff}.wifi-management .card-head{margin-bottom:15px}.wifi-management h3{margin:0;color:var(--navy)}.wifi-values{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.wifi-values label{position:relative;margin:0}.wifi-values input{padding-right:65px;background:white}.copy-wifi{position:absolute;right:6px;bottom:6px;border:0;border-radius:5px;padding:7px;background:var(--navy);color:white;cursor:pointer}.wifi-actions{display:flex;gap:10px;align-items:center;margin:15px 0;flex-wrap:wrap}.wifi-warning{color:var(--danger);font-weight:700}.wifi-management>small{color:var(--muted)}
.client-user-menu{position:relative}.client-dropdown{position:absolute;right:0;top:calc(100% + 8px);z-index:20;min-width:175px;padding:7px;background:white;border:1px solid var(--line);border-radius:7px;box-shadow:var(--shadow)}.client-dropdown[hidden]{display:none}.client-dropdown button{display:block;width:100%;padding:11px 13px;border:0;border-radius:5px;background:transparent;color:var(--navy);text-align:left;font-weight:750;cursor:pointer}.client-dropdown button:hover{background:var(--mint)}.client-dropdown #client-close-session{color:var(--danger)}
.operator-nav{display:flex;gap:8px;margin-bottom:22px;border-bottom:1px solid var(--line)}.operator-nav button{border:0;border-bottom:3px solid transparent;background:transparent;padding:13px 17px;color:var(--muted);font-weight:800;cursor:pointer}.operator-nav button.active{border-bottom-color:var(--danger);color:var(--navy)}.operator-pane{display:none}.operator-pane.active{display:block}.staff-grid{display:grid;grid-template-columns:minmax(300px,.8fr) 1.2fr;gap:20px}.staff-list{display:flex;flex-direction:column;gap:10px}.staff-list article{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:12px;padding:13px;border:1px solid var(--line);border-radius:7px}.staff-list small{display:block;color:var(--muted)}.staff-avatar{display:grid;place-items:center;width:40px;height:40px;border-radius:50%;background:var(--navy);color:white;font-weight:900}
.topbar{border-top:4px solid var(--danger)}.brand-mark{background:linear-gradient(145deg,var(--navy) 0 68%,var(--danger) 68%)}.card{border-color:rgba(18,58,114,.12)}.primary{background:linear-gradient(100deg,var(--navy),var(--teal))}.primary:hover,.secondary:hover,.search button:hover{filter:brightness(.94)}.primary:focus-visible,.secondary:focus-visible,.nav-btn:focus-visible,.client-tab:focus-visible{outline:3px solid rgba(217,40,50,.28);outline-offset:2px}.hero h1 em{color:var(--danger)}.hero-status{border-left-color:var(--danger)}.eyebrow{color:var(--danger)}.step{color:var(--navy)}.client-tab.active{border-bottom-color:var(--danger)}.client-tab.active span{background:var(--navy)}.metric{border-top-color:var(--danger)}.badge.Alta,.badge.Critica{background:#ffeaec;color:#b51d27}.toast{border-left:4px solid var(--danger)}
.location-preview{display:flex;align-items:center;justify-content:space-between;gap:15px;margin:-2px 0 18px;padding:13px 15px;border-radius:6px;background:var(--mint);color:var(--navy)}.location-preview div{display:flex;flex-direction:column}.location-preview small{color:var(--muted)}.location-preview a,.gps-button{display:inline-block;padding:8px 12px;border-radius:5px;background:var(--teal);color:white;text-decoration:none;font-size:12px;font-weight:800}.gps-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.account-card{grid-column:1/-1;padding:25px}.account-login{display:grid;grid-template-columns:1fr 1fr auto;gap:12px;align-items:end}.account-login label{margin:0}.account-summary-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.account-stat{padding:15px;background:#f5f8f8;border-radius:6px}.account-stat small{display:block;color:var(--muted)}.account-stat strong{display:block;color:var(--navy);font-size:19px}.account-stat .danger{color:var(--danger)}
.client-nav{display:flex;gap:8px;margin:0 0 24px;border-bottom:1px solid var(--line)}.client-tab{border:0;border-bottom:3px solid transparent;background:transparent;color:var(--muted);padding:14px 20px;font-weight:800;font-size:14px;cursor:pointer}.client-tab span{display:inline-grid;place-items:center;width:27px;height:27px;border-radius:50%;background:#e8ecee;margin-right:7px;font-size:11px}.client-tab.active{color:var(--navy);border-bottom-color:var(--teal)}.client-tab.active span{background:var(--teal);color:white}.client-pane{display:none}.client-pane.active{display:block}.client-pane .account-card{grid-column:auto}
body:not(.customer-authenticated){background:#fff}body:not(.customer-authenticated) .topbar nav,body:not(.customer-authenticated) #cliente>.hero,body:not(.customer-authenticated) .client-nav{display:none}body:not(.customer-authenticated) #cliente{max-width:560px;padding-top:11vh}body:not(.customer-authenticated) #account-pane{display:block}body:not(.customer-authenticated) .account-card{box-shadow:none;border:0;padding:35px}body:not(.customer-authenticated) .account-card .card-head{justify-content:center;text-align:left}body.customer-authenticated #account-login{display:none}
.router-card{max-width:820px;margin:auto;padding:30px}.router-notice{padding:16px 18px;background:#edf7f6;border-left:3px solid var(--teal);margin-bottom:22px}.router-notice p{margin:3px 0;color:var(--muted)}.device-status{display:flex;align-items:center;gap:12px;padding:14px;border:1px solid var(--line);border-radius:6px;margin:0 0 18px}.device-status>span{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:#e8ecee;color:var(--muted);font-weight:900}.device-status small{display:block;color:var(--muted)}.device-status.compatible>span{background:var(--mint);color:var(--teal)}
.connected-devices{border:1px solid var(--line);border-radius:7px;padding:18px;margin-bottom:20px}.connected-head{display:flex;justify-content:space-between;align-items:center}.connected-head small{display:block;color:var(--muted)}.device-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:15px}.device-metrics div{text-align:center;background:#f5f8f8;padding:12px;border-radius:5px}.device-metrics span{display:block;color:var(--muted);font-size:11px;text-transform:uppercase}.device-metrics strong{font:29px Georgia;color:var(--navy)}.connected-devices>p{margin:12px 0 0;text-align:center;color:var(--muted);font-size:12px}
.speed-card{max-width:720px;margin:auto;padding:34px}.speed-gauge{text-align:center}.speed-gauge p{color:var(--muted);font-weight:700}.speed-gauge>div{width:190px;height:190px;margin:0 auto 15px;border-radius:50%;display:grid;place-content:center;background:conic-gradient(var(--teal) var(--speed-progress,0%),#e5ecec 0);position:relative}.speed-gauge>div:before{content:"";position:absolute;inset:13px;border-radius:50%;background:white}.speed-gauge span,.speed-gauge small{position:relative;z-index:1}.speed-gauge span{font:54px Georgia;color:var(--navy)}.speed-gauge small{color:var(--muted)}.speed-results{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin:25px 0}.speed-results>div{text-align:center;padding:16px;background:#f5f8f8;border-radius:6px}.speed-results span,.speed-results small{display:block;color:var(--muted);font-size:11px;text-transform:uppercase}.speed-results strong{font:30px Georgia;color:var(--navy)}.speed-hint{text-align:center;color:var(--muted);font-size:12px;margin-bottom:0}
*{box-sizing:border-box}body{margin:0;background:var(--cream);color:var(--ink);font:15px/1.5 system-ui,-apple-system,"Segoe UI",sans-serif}.topbar{height:82px;padding:0 max(4vw,24px);display:flex;align-items:center;justify-content:space-between;background:var(--white);border-bottom:1px solid var(--line)}.brand{display:flex;gap:12px;align-items:center;color:var(--navy);text-decoration:none;font-weight:800;font-size:18px}.brand small{display:block;color:var(--muted);font-size:10px;letter-spacing:1.5px;text-transform:uppercase}.brand-mark{display:grid;place-items:center;width:42px;height:42px;background:var(--navy);color:white;border-radius:50% 50% 50% 12%;font-size:13px}.topbar nav{display:flex;gap:8px}.nav-btn{border:0;background:transparent;padding:11px 17px;border-radius:22px;color:var(--muted);font-weight:700;cursor:pointer}.nav-btn.active{background:var(--navy);color:white}.view{display:none;max-width:1280px;margin:auto;padding:54px max(4vw,24px) 80px}.view.active{display:block}.hero{display:grid;grid-template-columns:1fr auto;gap:40px;align-items:end;margin-bottom:42px}.eyebrow{color:var(--teal);font-size:11px;font-weight:900;letter-spacing:2.5px}.hero h1,.operator-head h1{font-family:Georgia,serif;font-weight:400;color:var(--navy);font-size:clamp(38px,5vw,65px);line-height:1.02;margin:13px 0}.hero h1 em{color:var(--teal);font-weight:400}.hero p{font-size:17px;color:var(--muted);max-width:590px}.hero-status{width:220px;padding:22px;border-left:3px solid var(--teal);background:rgba(255,255,255,.5)}.hero-status span,.hero-status small{display:block;color:var(--muted);font-size:12px}.hero-status strong{display:block;color:var(--navy);font:42px Georgia;margin:6px 0}.client-grid{display:grid;grid-template-columns:1.35fr .75fr;gap:24px}.card{background:var(--white);border:1px solid rgba(23,59,87,.08);border-radius:8px;box-shadow:var(--shadow)}.form-card,.tracking-card{padding:30px}.card-head{display:flex;gap:15px;align-items:center;margin-bottom:26px}.card-head h2{margin:0;color:var(--navy);font:26px Georgia}.card-head p{margin:2px 0 0;color:var(--muted);font-size:12px}.step{display:grid;place-items:center;width:42px;height:42px;border-radius:50%;background:var(--mint);color:var(--teal);font-weight:900}.fields.two{display:grid;grid-template-columns:1fr 1fr;gap:15px}label{display:block;color:var(--navy);font-size:12px;font-weight:800;margin-bottom:15px}input,select,textarea{width:100%;margin-top:7px;border:1px solid var(--line);background:#fbfcfc;border-radius:5px;padding:13px;font:inherit;color:var(--ink);outline:none}input:focus,select:focus,textarea:focus{border-color:var(--teal);box-shadow:0 0 0 3px rgba(0,169,157,.1)}textarea{min-height:100px;resize:vertical}.primary,.secondary,.search button{border:0;border-radius:5px;padding:14px 18px;background:var(--teal);color:white;font-weight:800;cursor:pointer}.primary{width:100%;display:flex;justify-content:space-between;font-size:15px}.primary b{font-size:20px}.form-message{margin:10px 0 0;text-align:center;color:var(--danger);font-size:13px}.search{display:flex;gap:8px}.search input{margin:0}.empty{min-height:190px;display:grid;place-items:center;text-align:center;color:#94a0a7}.empty span{font-size:40px}.report-list{display:flex;flex-direction:column;gap:10px;margin-top:20px}.report-item{border:1px solid var(--line);padding:14px;border-radius:5px;cursor:pointer;text-align:left;background:white}.report-item:hover,.report-item.selected{border-color:var(--teal)}.report-top{display:flex;justify-content:space-between;gap:10px}.report-item strong{color:var(--navy)}.report-item small{display:block;color:var(--muted);margin-top:5px}.badge{display:inline-block;border-radius:20px;padding:4px 9px;background:var(--mint);color:#087d74;font-size:10px;font-weight:900;text-transform:uppercase}.badge.Alta,.badge.Critica{background:#fbe4de;color:#aa4139}.operator-head{display:flex;justify-content:space-between;align-items:end;margin-bottom:25px}.operator-head h1{font-size:48px;margin-bottom:0}.secondary{background:var(--navy)}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin-bottom:20px}.metric{background:white;border-radius:7px;padding:18px;border-top:3px solid var(--teal)}.metric strong{display:block;font:34px Georgia;color:var(--navy)}.metric span{color:var(--muted);font-size:12px}.dashboard{display:grid;grid-template-columns:.9fr 1.2fr;gap:20px}.cases{padding:20px}.filters{display:flex;justify-content:space-between;align-items:center}.filters select{width:auto;margin:0;padding:8px}.detail{padding:25px;min-height:500px}.detail.empty{display:grid}.detail h2{font:28px Georgia;color:var(--navy);margin:0}.detail-meta{display:flex;gap:8px;flex-wrap:wrap;margin:10px 0 20px}.detail-info{background:#f6f8f8;padding:15px;border-radius:5px;margin-bottom:18px}.detail-info p{margin:4px 0}.status-controls{display:grid;grid-template-columns:1fr 1fr auto;gap:8px;margin:15px 0}.status-controls input,.status-controls select{margin:0}.messages{border-top:1px solid var(--line);padding-top:15px;max-height:270px;overflow:auto}.message{max-width:85%;padding:10px 12px;background:#edf2f4;border-radius:4px 12px 12px 12px;margin:8px 0}.message.operator{margin-left:auto;background:var(--mint);border-radius:12px 4px 12px 12px}.message small{display:block;color:var(--muted);font-size:10px}.message p{margin:3px 0}.message-form{display:flex;gap:8px;margin-top:12px}.message-form input{margin:0}.toast{position:fixed;right:25px;bottom:25px;background:var(--navy2);color:white;padding:14px 20px;border-radius:6px;transform:translateY(100px);opacity:0;transition:.25s}.toast.show{transform:none;opacity:1}@media(max-width:850px){.hero,.client-grid,.dashboard{grid-template-columns:1fr}.hero-status{display:none}.metrics{grid-template-columns:1fr 1fr}.topbar{height:auto;padding-top:12px;padding-bottom:12px;align-items:flex-start}.topbar nav{flex-direction:column}.view{padding-top:35px}}@media(max-width:520px){.fields.two,.status-controls{grid-template-columns:1fr}.metrics{grid-template-columns:1fr 1fr}.form-card,.tracking-card{padding:20px}.nav-btn{font-size:11px;padding:8px 10px}}
.nav-count{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:#d8242f;color:#fff;font-size:12px;margin-left:5px}
.nav-count.alert{animation:whatsapp-alert .45s ease 3}@keyframes whatsapp-alert{50%{transform:scale(1.35);box-shadow:0 0 0 7px rgba(216,36,47,.18)}}
.whatsapp-layout{display:grid;grid-template-columns:minmax(270px,35%) 1fr;gap:18px;min-height:620px}.whatsapp-inbox,.whatsapp-chat{min-height:620px}.conversation-list{display:flex;flex-direction:column;gap:8px;margin-top:14px}.conversation-item{width:100%;display:grid;grid-template-columns:46px 1fr auto;gap:10px;align-items:center;text-align:left;border:1px solid #dfe7f1;background:#fff;border-radius:12px;padding:12px;color:#172536}.conversation-item:hover,.conversation-item.active{border-color:#0877d1;background:#f0f7ff}.conversation-item span:nth-child(2){display:grid;min-width:0}.conversation-item small,.conversation-item em{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#687789;font-size:12px;font-style:normal}.conversation-item b{display:grid;place-items:center;min-width:24px;height:24px;border-radius:99px;background:#d8242f;color:#fff}.conversation-avatar{display:grid;place-items:center;width:42px;height:42px;border-radius:50%;background:#0877d1;color:#fff;font-weight:800}.whatsapp-chat{display:flex;flex-direction:column}.whatsapp-chat>header{display:flex;align-items:center;gap:12px;padding-bottom:14px;border-bottom:1px solid #e3e9f1}.whatsapp-chat>header div:nth-child(2){flex:1}.whatsapp-chat h2{margin:0}.whatsapp-chat header>span{color:#0877d1;font-weight:700}.whatsapp-messages{flex:1;max-height:490px;overflow:auto;padding:18px 4px;display:flex;flex-direction:column;gap:10px}.whatsapp-messages article{max-width:78%;padding:10px 13px;border-radius:14px;background:#eef2f6}.whatsapp-messages article.outgoing{align-self:flex-end;background:#dff1ff;border-bottom-right-radius:4px}.whatsapp-messages article.incoming{align-self:flex-start;border-bottom-left-radius:4px}.whatsapp-messages p{margin:3px 0 0;white-space:pre-wrap}.whatsapp-messages small{color:#687789}.whatsapp-chat form{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;align-items:end}.whatsapp-chat form textarea{min-height:92px;max-height:190px;margin:0;resize:vertical}.whatsapp-chat form .primary{width:auto;min-width:0;justify-content:center;padding:8px 10px;font-size:12px;border-radius:4px}.whatsapp-window-note{font-size:12px;color:#687789;margin-bottom:0}@media(max-width:760px){.whatsapp-layout{grid-template-columns:1fr}.whatsapp-inbox,.whatsapp-chat{min-height:auto}.whatsapp-messages{min-height:360px}.whatsapp-chat form{position:sticky;bottom:0;background:#fff;padding-top:8px}.whatsapp-chat form textarea{min-height:76px}}